About the Queen’s Club Foundation
Based at The Queen’s Club in London, The QCF is a national charity delivering outreach projects across Hammersmith & Fulham and beyond. The QCF provides free coaching to improve lives through racket sports. The QCF flagship project is the community club programme which provides high quality inclusive coaching to hundreds of adults and children in the local area.
Role Overview
The Foundation Manager at the Queen’s Club Foundation (QCF) plays a crucial role in driving the strategic goals of The QCF, enhancing community engagement, and ensuring the effective management of foundation projects and initiatives. This role requires a proactive individual with a passion for community development, excellent communication skills, and a strong foundation in project management and stakeholder relations.
Key Responsibilities
Project Management and Strategic Planning
- Lead and oversee the planning, implementation, and evaluation of QCF projects, ensuring they align with the Foundation’s goals.
- Identify new project opportunities as part of The QCF’s long-term strategy, including feasibility assessments and resource planning.
- Develop and implement structured processes for monitoring and evaluating projects, ensuring they meet defined objectives and deliver measurable outcomes.
Community Engagement and Volunteer Coordination
- Design, launch and manage the Community Club Award Scheme, creating an inclusive small grants programme for players within the existing community club programmes.
- Oversee the Queen’s Club volunteer programme, co-ordinating volunteers to support The QCF’s various initiatives.
- Collaborate with the Head Coach to develop and expand community programmes and projects, ensuring these align with The QCF’s strategy.
Stakeholder Relations and Communications
- Develop the relationship between The QCF and The Queen's Club, maintaining open and efficient lines of communication to ensure alignment on shared objectives.
- Build and maintain relationships with external stakeholders, including community partners, sponsors, and beneficiaries, to advance the foundation’s impact.
- Manage internal and external communications, promoting the QCF’s initiatives and achievements through various media and outreach channels.
Financial Management and Governance
- Oversee financial operations, working closely with The QCF accountant to manage budgets, financial records and reporting.
- Establish and uphold policies and procedures that promote integrity, accountability, and transparency across all foundation activities, fostering a culture of responsible governance.
- Drive improvements in governance processes, implementing best practices to strengthen operational efficiency, compliance, and alignment with The QCF’s mission.
- Identify and organise appropriate training opportunities for staff and trustees.
- Administer expenses for staff, trustees, and volunteers in accordance with The QCF’s financial policies.
Risk Management and Safeguarding
- Take ownership of safeguarding processes, ensuring all QCF activities are conducted in a safe and compliant manner.
- Manage the relationship between The Club and The QCF in ensuring that our safeguarding processes are aligned with The Club where possible and meet all LTA requirements.
- Oversee risk assessments for all new and ongoing projects, implementing measures to minimize risks to both staff and participants.
Qualifications and Experience
Experience in project management, community engagement, or a similar role, ideally within a foundation or non-profit environment.
Strong interpersonal skills with the ability to effectively communicate and build relationships with diverse stakeholders.
Financial literacy and experience in budget management, preferably within a non-profit or charitable foundation context.
Knowledge of safeguarding practices and experience conducting risk assessments.
Excellent organizational skills with a proactive, solutions-focused approach.
Passion for community development and a commitment to the values and mission of the Queen’s Club Foundation.
Key Attributes
- Passion for community development and a commitment to making a positive impact, with an inclusive approach that values diverse perspectives and actively seeks to support varied communities.
- Strategic thinker who can balance a big-picture vision with attention to detail, identifying opportunities for growth and aligning efforts with long-term goals.
- Adaptable and resourceful, able to respond flexibly to changing situations, approach challenges creatively, and find solutions that meet emerging needs.
- Self-starter with the drive to take initiative independently, push projects forward, and consistently pursue ways to enhance impact and effectiveness.
- Clear and effective communicator who can convey messages well across different audiences, building understanding and fostering positive relationships.
- Collaborative team player who values team input, actively engages with others, and fosters a supportive, team-oriented environment.
Benefits
• Access to a pension scheme and sick pay.
• Use of the Queen’s Club canteen and car parking facilities (subject to availability, excluding periods when the car park is closed for tournament preparations)
• An opportunity to work closely with the Queen's Club, gaining exposure to unique opportunities and exciting events, both in the lead-up to and during the tournament.
NOTE: This job description is not exhaustive, and you may be required to undertake additional duties as directed by the Head of Foundation to support the ongoing needs of the charity.