Optical Assistant
Recruiter
Specsavers
Salary
Depending on experience
Applications close
N/A
Hours
Full-time or part-time
Contract type
Permanent
Location
Shepherd's Bush
Job description
Join our team as an Optical Assistant, and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers – a home where your previous optical expertise will be truly valued and where you’ll be given the opportunity to thrive.
We’re looking for someone who has previous optical experience as an Optical Advisor or Dispensing Assistant – however we’ll continue to help develop and expand your knowledge.
You will be working in a newly refurbished store with a talented small close-knit team. This is composed of full time and part time members who are always willing to help each other and go the extra mile to give outstanding service to our incredibly happy customers, which is why we are rated 4.3 on Google and consistently in the top 3 of our region for Customer Service Index.
Some of the key tasks required include:
Listening to patients, and giving good clear advice, explaining suitable products & offers whilst understanding NHS procedures & applying our own high standards
Dispensing of lenses (single vision / bi-focal & varifocal)
Carrying out pre-screening examinations & working alongside the wider team in day to day running of clinics
Take measurements and support patients with collections, ensuring fit, comfort & accuracy of frames are checked thoroughly
Maintain delivery of excellent customer service at all times, playing a valuable part of a customer journey & successful retail team.
You’ve already demonstrated that you’re a natural when it comes to customer care, you’re articulate, good with people with an organised approach and always happy to help, so you’ll fit right in as a valuable member of our friendly store team, joining a business that’s going places.