Video Surveillance Systems Officer


Recruiter
Hammersmith & Fulham Council

Salary
£34,77 - £35,862 per annum

Applications close
28 May 2024

Hours
Full-time

Contract type
Permanent

Location
Hammersmith


Job description

At Hammersmith & Fulham, we are determined to make our borough a place where people love to live, work and visit. Within the Community Safety Unit, the Councils Video Surveillance System (more generally known as CCTV) provides essential services to help make the borough one that is safe, clean, and one in which our residents take pride.

London Borough of Hammersmith & Fulham prides itself on being a great place to work as well as one of London's most compassionate and caring councils. Our team's highly varied workload focuses on delivering outcomes for residents whilst working alongside a range of internal and external partners. 

The Community Safety Unit, and the VSS Service, has benefited from significant recent investment. We are proud to offer a service which provides VSS functionality across three boroughs – Hammersmith and Fulham, Royal Borough Kensington and Chelsea as well as Westminster City Council – providing one of, if not the largest, VSS offerings.

Our shared infrastructure is one of the most extensive in the UK and is held in high regard for its performance in identifying and preventing crime across three boroughs.

You will work within the Community Safety Unit reporting to the VSS Supervisor. As VSS Operator you will be responsible for delivering a safer borough for our residents, businesses and visitors.

You will be required to monitor and review all cameras on our network. You will become knowledgeable in your borough ensuring that you know where all cameras are, what their taskings are and ensuring that tasking returns are made. You will be required to work with partners from within each local authority as well as colleagues in the Police and fire services amongst others. With an inquisitive mind you’ll be trained and tasked to identify, pursue and address crime and ASB in all its guises. Once experienced there is an established career pathway within the service where officers are supported and trained to take the next step. 

Daily you’ll work across services and with a range of partners to deliver “business as usual” within the borough you are covering. You will work with the relevant VSS Senior Operator and/or Supervisor to ensure that work is delivered as required and always at the highest quality.

You will be required to work a shift pattern covering a 24/7, 365 rota for which you will receive the appropriate shift enhancement. The rota will consist of a “four on four off” pattern comprising 12hr shifts, days and nights. This post requires permanent office-based presence and is not suitable for home working.

To apply for this post, experience working as a VSS/CCTV operator is desirable but not essential. You must, however, evidence how you have an appetite to work within this area of business and/or have transferable skills to deliver within such a large service. 

You will need to obtain an SIA license as part of the conditions of employment for this role. If you do not already have an SIA license, we will train you - as holding a SIA license during probation is a pre-requisite to become a permanent employee.

To apply for this post, you must evidence your experience in your personal statement. CVs alone will not be considered.

Please note, if we have a high number of applicants we may close this vacancy before deadline.

Our People Values:

How we act defines who we are. At the heart of our organisation is a common approach to defining ‘who we are’. We are looking for people who can build this into everything they do.

We are fair
We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all.

We are caring
We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.

We are collaborators
We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone.

We are driven
We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.

Our commitment to you:

At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working.

We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co-produced with staff and residents.

It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F, our workplace ensures that everybody has equitable access to opportunities.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.

We are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

Asking for Adjustments

We are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process.

Hammersmith & Fulham Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.
 
Corporate Equalities Employment Policy: In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.
 
We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.

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