Housekeeper

OPPORTUNITY AWAITS AT SCAPE

Fancy working for a global brand that is genuinely going places? Scape is a premium accommodation provider with buildings across London, Surrey, Australia and the US. As such, we're always on the lookout for passionate people to join our growing family. Alongside an excellent benefits package which includes onsite gym, free fresh fruit, and a generous holiday allowance, we believe in supporting people to achieve their full potential, which means there are always opportunities to progress at Scape. So, if you're enthusiastic about working alongside a talented team to deliver the best living experience, don't hesitate to apply today. We look forward to receiving your CV.

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Scape Hammersmith 

Opening soon, Scape Hammersmith will be a fantastic place to work and ‘change the game’ helping us give our residents an amazing living experience in West London.

Our team of Receptionists, Night Porters, Housekeepers, and Maintenance Operatives will support our residents 24/7 delivering excellent customer service, keeping our spaces safe, clean and well maintained ensuring our residents can enjoy their time with us. We are building a brand-new team and have full and part-time positions available.

Onboarding Requirements: All roles will require a satisfactory DBS check, 3 years of references and RTW in the UK.  

Start Date: Monday 14 April 2025

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Housekeeper (Full Time)

Hours: 40​ hours per week, shift patterns to cover Monday - Sunday 

• Providing a knowledgeable and friendly welcome to all students and guests in person
• Cleaning of communal areas, providing student room cleans as and when requested to do so and assisting with general upkeep of the property
• Assisting with linen changing and laundering of linen
• Understanding and following our health and safety policy, operational procedures, risk assessments and method statements
• Completing all tasks with the required paperwork
• Report any maintenance needed in the rooms to the General Manager or Maintenance Manager
• Understanding the changing needs of our students and clients, adapting to meet and exceed their needs
• To ensure cleaning materials instructions are always adhered to and aware of COSSH
• Taking relevant training as instructed by any Senior Manager
• Reporting incidents and accidents to your manager
• Report any safety hazards of the operating equipment to the General Manager or Maintenance.
• Treating company documents as private and confidential in compliance with the Data Protection Act
• Communicating with colleagues and handing over vital information
• Participate in any training sessions as required
• To undertake any other duties as and when required that are commensurate with the role

• A strong team player who thrives in a collaborative environment
• Friendly, personable, and approachable
• Dependable, enthusiastic, trustworthy and works well within a team
• Possess the ability to work under pressure and have strong organisation skills.
• Excellent attention to detail
• Strong customer skills
• Able to respond to student requests
• Enthusiastic to deliver service excellence
• Display a polite and professional attitude to internal and external guests and colleagues
• To work as a team member and help colleagues
• Flexible in working hours

Why work with us?

As a Scape Housekeeper you will be part of an enthusiastic tea m who work hard to give students the ultimate Scape experience. If you want to provide excellent customer service and are a team player, then we're sure you'll fit right in.

We have a range of employee benefits, including: 

• Increasing pay & holiday with length of service*