Communication & Engagement Lead

Communication & Engagement Lead 

Transformation Management Office

12-month fixed term contract 

Office location: White City, London

Hybrid working - At least 2 days per week in the London office 

Hiring range: £60,000 - £70,000

Your work matters to millions.

Shaping culture is in the DNA of ITV. So, it’s not surprising that you’ll find us in every home in the UK, our productions are famous all over the world and we’re at the forefront of the digital streaming revolution.  

When you join us, you enter a fun working environment. With opportunities to learn, to grow and make a real difference. Small enough that your impact’s felt in the business, but big enough that your impact reaches millions of people. 

Come develop your skills, change TV and the course of your career. Don’t just watch it. Be part of it. Join ITV.

Your impact sends ripples 

The team…

The Transformation Management Office is responsible for ITV’s ongoing transformation, on behalf of the Management Board. We work with teams from all across ITV, driving the delivery of programmes and making sure we’re prioritising the people side too.  

The role…

This pivotal role will have full ownership of programme communications, ensuring alignment across all impacted audiences, including senior leadership, project sponsors, and a diverse range of end users. In addition to these responsibilities, they will own and manage the change champion network, ensuring effective engagement throughout the transformation. The successful candidate will steer the creation of high-quality, targeted communications across various formats, ensuring consistency with ITV’s brand identity and tone. Additionally, they will provide support for wider change management activities.

Projects could include:

RACS:

Rights are the ‘stock in trade’ of ITV, the IP fundamental for the business to be able to maximise the value of its production, procurement, use and distribution of content. Rights have therefore been identified as a key enabler to delivering ITV’s more than TV strategy. 

The RACS programme has been established to transform the way ITV systemises and exploits rights and how it manages and fulfils its financial obligations. It is a highly complex transformation programme that touches every part of ITV’s business and will drive significant transformation to processes, ways of working and technology over the coming years.

Contract 360: 

The Contract 360 Programme has been established to transform the way ITV manages its contracting process, including contract drafting, workflow tracking, contract signature and storage. Contract 360 is a transformation programme that aims to simplify the systems landscape by introducing a single new CLM (Contract Lifecycle Management) tool, implement new processes, and introduce new ways of working to future proof both ITV’s Legal & Business (L&BA) Affairs team and the business as a whole. Change management and specifically adoption of the new tool and ways of working will be critical to this Programme’s success.

Skills you’ll need (minimum criteria) ...

• Previous experience working in Communication Lead roles
• Preferable: experience as a management consultant
• Demonstrable experience in owning communications activity (development and delivery) on a transformation programme within a complex organisation
• Experience in developing content in a variety of formats using different communication tools (including Google Suite)
• Experience in working with innovative tools and being creative with the way technical content is presented  
• An ability to manage a delivery plan, including dependencies 
• Experience in working closely with and influencing senior stakeholders and programme sponsors 
• A proven ability to engage teams at all levels 
• High attention to detail
• Excellent written and verbal communication
• Experience in the media industry is desirable 

ITV is for everyone.

ITV strongly encourages applications for this role from disabled people. As a Disability Confident Leader, if you meet the minimum criteria for a role and you have declared that you are disabled, we’ll guarantee to take you to the next stage* (minimum criteria above).

We're happy to discuss any support/personalisation you may need during our application and selection process as part of our reasonable adjustments. Drop us a line if you require anything at talkingcareers@itv.com. 

Find out more about applying with a disability.

* There may be a few exceptions where we are not able to take all eligible candidates to the next stage due to the volume of applications.

Because those who make an impact deserve to be rewarded for it.

ITV offers some great rewards and benefits including: 

• Flexible working with a range of options to suit everyone
• Generous holiday allowance, plus you can buy more
• Annual bonus opportunity
• Competitive pension contribution
• Save as you earn - with an opportunity to buy ITV shares
• Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life
  

More about our benefits